Call MonkeysCall MonkeysCall Monkeys
0333 0067 879
Greater Manchester, OL16 5EA
Call MonkeysCall MonkeysCall Monkeys

Reduce costs without compromising your caller experience

Our reputation for high quality outsourced call handling makes us the #1 choice for businesses and organisations across all sectors. We invest in our people, giving them world-class training and support to ensure they exceed your service expectations. Whether you’re looking for fully outsourced provision to help improve front of house, overflow support to reduce call waiting times, or you just want a completely fresh take on the management of your switchboard as a whole; talk to us. No other provider has the experience, quality of people or artificial intelligence (AI) technology to match the level of sophistication and cost-savings we will bring to your switchboard.

Your own team of dedicated receptionists

Individuals accountable to your business, who you can liaise with on a daily basis

Flexible support as and when you need it

Use us as overflow support and if circumstances change, send all of your calls to us

Calls answered seamlessly

Enjoy instant support & assistance no matter how much call volumes fluctuate

Calls transferred to your team wherever they are

This can be on or off-site - we'll also send any messages immediately

Let us book things on your behalf

Appointments, meeting rooms, taxis - we're happy to mirror internal wherever possible

Call & message history available online

Access a full call & message log for you & your staff to review and audit

Be open around the clock

We can be here for you 24/7 if needed - ideal for international offices

Option to apply speech recognition

80% of callers know who they want to speak to; save money by allowing people to route themselves

Here's how it works

Meet your Receptionist

We work with you to select the right receptionist for your business. Brief us on how you'd like calls to be handled and tell us about your VIPs so we can treat them like gold.

Divert your calls

We'll have already determined whether you plane to send overflow or calls us to be answered.

Impress your callers

With an online diary and call handling instructions to hand for each of your employees, your Receptionist will work together diligently; either transferring your calls or sending messages immediately.

Get in touch for any kind of help and informations

We’re glad to discuss your organisation’s situation. So please contact us via the details below, or enter your request.

Head office

Moss Bridge House, Moss Bridge Rd,
Rochdale, OL16 5EA

Call us

0333 0067 879

Email us

info@callmonkey.com