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0333 0067 879
info@callmonkey.com
Greater Manchester, OL16 5EA
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Capture every opportunity in the
most cost-effective way possible

Your UK-based, hand-picked PA is on hand to take calls whenever you need, sending calls & messages back to you and your team

The right PA matched with you to suit your needs

After all, they're going to be a key part of your business

Calls answered in your company name

Look professional at all times

View all your calls & messages

Stay informed with a full online call & message log for you and your staff

Let us book your appointments

With your diary to hand, we're happy to book appointments directly into your calendar

Handy tech tools to help you punch above your weight

Get through to more customers by showing your business number

Be open around the clock

We can be here for you 24/7 if needed, so you're also capturing new enquiries while you sleep

Flexible support as and when you need it

Switch our support on and off easily for a better work-life balance

Calls transferred to you wherever you are working

Never miss a new enquiry or key customer call - we'll send any messages immediately

Here's how it works

Meet your PA

We take the time to select the right PA for your business. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.

Divert your calls

You control which calls we answer - choose to send only unanswered, engaged or all calls to us. You can change this at any time.

Impress your callers

Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by text or email.

Your questions answered

How do you know who the call is for?
You are given a divert number that is unique to you. Any calls received on that line will make your screen pop up with us and the call will be answered in your company name.
Are all my calls answered?
This is up to you - you control the divert facility on your telephone line via your phone's keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.

What happens if my PA is on the phone when one of my calls comes in?
Your call is passed to one of their three teammates. Each one has all your information in front of them prior to answering the call. All PAs work in small groups of four to ensure continuity of service.
Am I tied into an ongoing contract?
All of our smaller Telephone Answering schemes have a minimum contract length of 3 months. Thereafter, we require 1 month's notice to close your account from the date of your next invoice.
Do you keep a log of my past messages?
Your PA has a log immediately to hand. You also have, via your online portal and app, access to a real-time updated log of all calls and messages from the past three months.

What happens out of hours?
From 6.00pm until 8.30am the next morning, your calls will divert to our voicemail system, where your PA will have recorded a personalised greeting message for you. For support outside of these hours, talk to us about our evening, weekend and 24/7 solutions.

Get in touch for any kind of help and informations

We’re glad to discuss your organisation’s situation. So please contact us via the details below, or enter your request.

Head Office

Moss Bridge House, Moss Bridge Rd,
Rochdale, OL16 5EA

Call us

0333 0067 879

Email us

info@callmonkey.com